Ring Pro Doorbell Chime Buzzing

When the ring pro was setup initially months ago i disconnected the downstairs chime box because the doorbell can only be setup to receive power from one transformer.

Ring pro doorbell chime buzzing.

I hung my old indoor chime cover over the exposed wires and pro power kit t hen i ordered a wireless chime from ring that i ll configure into my system. When i originally installed my ring doorbell pro i upgraded my transformer to a 16v 30va. Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism. To check the voltage of your ring pro open the ring app select your ring pro and tap device health.

Disconnected the ring doorbell and reinstalled old doorbell button. So as a sanity check i tested the downstairs chime box i left the upstairs box disconnected and still received buzzing. Mine is only 10va so they are sending me a replacement one that is 30va. Disconnecting power causes two major problems.

My ring video doorbell 2 is buzzing non stop after working well for 6 months. No more annoying hum. Was getting 12v out but only 6v at both chimes and ring doorbell. I ran brand new doorbell wire to support this installation.

For ring pro to function correctly the voltage needs to be listed as good or when you tap it at least 3 900mv. I have two ring pro video doorbells connected to a mechanical chime. I started by using the 16v 10va transformer that came with the chime. First the ring device will no longer charge.

When i contacted ring support they informed me that ring doorbell 2 does not have the doorbell chime type setting. I just installed a ring pro and connected the power kit to 1 of 2 mechanical doorbell chimes in our 1 year old house with a pre existing 16v transformer. No more buzzing 12v at both chimes and button and doorbell button and chimes work again. That worked successfully for a couple of weeks.

I then replaced the transformer with a new 16v 30va transformer recommended for ring same issue. Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro. The internal mechanical doorbell works perfectly the ring does not. Looking online there seem to be plenty of reports of people having trouble with buzzing chimes usually when they first connect the doorbell and sometimes after a month or two.

Ring doorbell guide working about 10 15 days ago and guessing from low voltage and not enough to keep the battery charged. I replaced the doorbell chime with a heath zenith 2735 from the approved list same issue. Furthermore they informed me that i need a 30va transformer for my mechanical door bell. Your ring pro requires a power source that supplies a minimum of 16 volts ac.