Could be a bad strut that is hard to collapse grab the awning while out and try pushing in by hand.
Rv awning release lever stuck.
Rv trailer awning is in rolled up position.
If you haven t solved the problem try having another person pull the awning strap as far as posible to release the tension on the lock tab.
There can be an obstruction in the arms or rust build up on the strut.
Even when tapped with small hammer.
The lever is stuck on the up position.
Step 1 extend awning slightly.
Lastly it could be the gears in the motor housing.
Pull the support arm to release the ratchet attached to the other end of the lever.
If this is hard to do it could be the strut.
Usually the clicking are the gears skipping.
The awning worked fine till we washed the trailer.
Then usually you can move the lock to the roll up position.
Dometic awning is in the out position.
Locking lever will not release when pulled forward by pull rod awning down.
Then while pulling toward me in a motion to unroll the awning i work the release latch with my right hand as i move the awning roll back and forth with my left hand.
While the awning was rolled up we unhooked the legs from the trailer and swung them out to wash behind them.
I have an a e awning with the roll down roll up lever stuck.
We had a difficult time replacing them really had to lift hard to get them back in the bracket.
Insert a cotter pin through the inner shaft at the end tube to lock the spring.
It is tight but i get it to the roll down position by doing that and can pull my awning down.
Release a sticky awning ratchet lever by releasing the awning lever with one hand while pulling down gently on the awning support arm with your other hand.
Release the travel locks on the awning arms and release the cam lock if it still holds at all.
Step 2 lock spring tension.